Today, I want to talk about the process of buying limited products in Japan.
How do I get a limited product?
This is what I do.
First, I try to reserve a limited product in advance. Usually two weeks or one before a sales date.
It is the easiest and I don’t have to wait in a long line on the first day of sale.
But sometimes it is difficult.
When a product is really popular, a shop doesn’t accept a call to the representative number of a department store by which I can have them call me back.
Some shops say that we should call a direct number only. And a phone never goes through….even with many attempts in a day.
Therefore, I sometimes call shops, outside Tokyo, have products sent by mail because local shops have fewer clients. For example, Okayama or Sapporo. But they have fewer products available ( !) so the situation may not be much different.
If I cannot talk to a shop, I call them on the first day of sale.
And if a phone doesn’t still go through, I go to a shop in person.
That is how I usually do.
I try to avoid to buy on the first day. Even if I am at a shop, they limit the number of products per person.
I find Chinese tourists come with family members so that they can get more. That is how it should be done….
I do only by myself. So I sometimes come back on the second day.
The most difficult one was Shu Uemura Pokemon.
I waited in line for one hour and got nothing.
I explained and apologized to my clients at the time.
I really felt sorry for my clients because my clients reserved one month in advance.
One issue here is that makeup shop employees are not evaluated by an individual performance for a commission except for some foreign brands – Dior and Chanel evaluate individual performance more, I reckon.
Most of the cases, Japanese shops are evaluated on a shop basis so it is hard for me to ask a special favor. A member is not motivated by getting more sales.
Regardless, I know some people who know me and what I do, and are willing to help me.
It must have been a moment when their perception changed from a strange guy asking a swatch and taking a picture to a Fude Japan business person (LOL).
If they trust me, it gets easy. Trust is a key.
Well, these days I get more and more comfortable in getting limited.
I am always amazed that my clients get information on limited products earlier than I do.
FYI, if you look for limited products on the web,
limted is 限定
makeup is メイクアップ
makeup brush is 化粧筆
thank you for reading!