“How to Order”

You can order by

• Online shop online shop or

• Email to fudejapan@hotmail.com if you cannot find product you want

Please send me an order sheet as follows:

STEP 1 – YOUR ORDER

Please download here Fude Japan (Order Form) and complete the order form including all details of your order. Once completed, please forward the Order Form to fudejapan@hotmail.com.

If you cannot download the form or prefer an email, please email me on fudejapan@hotmail.com. NO need to send an order form)

STEP 2 – PAYMENT

Payments are accepted via PayPal or Credit Card.

1. PayPal Payments: The PayPal account is  fudejapan@hotmail.com       Please use “friend and family” option if available in your country, as it is almost free of remittance charges.
2. Credit Card Payments: A credit card link will be sent to you if you prefer a credit card payment

STEP 3 – SHIPPING

Worldwide Shipping via EMS. Shipping charges depend on the total amount of your order.

FREE SHIPPING on all orders over ¥50,000 if all are makeup brushes and brush cases

(minimum postage)

Asia – ¥1,400

US, Australia, New Zealand – ¥2,000

Europe – ¥2,200

Rest of the world – ¥2,400

(These amounts will increase as the weight increases)

Shipping includes insurance and tracking. The delivery time of your parcel will depend on the availability of the ordered items. Please be aware that cosmetic brushes may be out of stock with the manufacturing company at the time of your purchase. Consequently, there may be a delay in the delivery time. In this case, your order status will be communicated regularly. If you have any questions regarding your order, please do not hesitate to contact fudejapan@hotmail.com. After shipment of your package, delivery time may vary depending on the country of destination.

SERVICE FEE

1. No Service Fee charges will be applied for orders on  brushes from Koyudo, Koyomo, Kihitsu, Chikuhodo, Houkodu, Kyuuka, Qusavi, ArtBrush
2. 10%  Service Fee charges will be applied for orders except for item No. 1 and No. 3.  10% -fee brands include Hakuhodo, Yojiya,  Eihodo, THREE, SUQQU, Shiseido, CPB, ADDICTION, IPSA, Guerlain and others not mentioned in the ‘No fee’ section
3. 20% Service Fee charges will be applied to Tanseido – when I have a group order, a service fee will be 10%

Consumption tax (currently 8% ) to all purchases EXCEPT:

Koyudo, Koyomo, Kihitsu, Chikuhodo, Eihodo, Houkodu, Kyuuka, Qusavi, ArtBrush

CUSTOMER SUPPORT CONTACT

fudejapan@hotmail.com

RETURNS/CANCELLATION

No Return/ No Cancellation Policy

DISCLAIMER

It is required by law to fully declare the contents of your package. Custom charges may apply and is the responsibility of the buyer.

PRIVACY

To protect your privacy your personal information is exclusively used for the service of Fude Japan only.